Odoo 20 introduces a wide range of improvements across artificial intelligence, accounting, logistics, marketing, Voice over IP, timesheets and everyday user experience. The release also brings an important change: the introduction of Light Users and updated pricing for the Custom Plan.
Here are the main changes companies should understand before adopting Odoo 20 or planning the migration of their current environment.
What is new in Odoo 20?
This version focuses on reducing manual work, improving access to information and creating smoother processes across the different departments of a company.
More assistance in daily operations
Odoo 20 expands the use of artificial intelligence to automate certain processes, retrieve information faster and support operational decisions.
Accounting improvements
New accounting capabilities aim to simplify financial operations, controls and access to the information required by finance teams.
Smoother logistics
Improvements across inventory, logistics and barcode operations help teams manage physical flows and day-to-day activities more efficiently.
Marketing, VoIP and timesheets
Odoo 20 also improves communication, marketing activities, time tracking and several workflows used by employees every day.
Odoo 20 is available, but an upgrade requires preparation
Odoo 20 is available for new databases on Odoo Online and Odoo.sh, as well as for download. According to Odoo’s announcement, the upgrade tools are being tested and the upgrade platform is expected by the end of November 2026, with test access planned earlier.
Odoo’s new pricing structure
Odoo announced new pricing applicable from 24 September 2026. The impact depends on the plan used and whether employees qualify for the new Light User category.
The free offer allowing the use of one application remains unchanged.
The Standard Plan remains unchanged.
Odoo announced a 20% increase for the Custom Plan.
What is an Odoo Light User?
A Light User is intended for employees who only use a limited number of features and do not need full access to all Odoo applications.
Features available as a user
- My Time Off
- My Expenses
- My Appraisals
- My Attendances and Referrals
- My Planning and Field Service
- Inventory Barcode Operator
- Read-only access to Knowledge
Features available as an employee
- Access to My Payslips
- Use of the Point of Sale
- Use of the Manufacturing Shop Floor
What should your company do now?
A version change is not only a technical update. It is also an opportunity to review licences, access rights, customisations and business processes.
Review your users
Identify who needs full access and who could potentially qualify as a Light User.
Assess your environment
Review custom modules, integrations, automations and hosting before planning the upgrade.
Prepare an upgrade plan
Test the database, validate critical processes, train users and define a controlled go-live.
How OneSolutions supports your move to Odoo 20
OneSolutions helps companies understand the operational, technical and financial impact of Odoo 20 before starting an upgrade or changing their agreement.
Licence and user analysis
We review roles and access needs to distinguish full users from profiles that may qualify as Light Users.
Technical assessment
We analyse customisations, integrations and dependencies that could affect the upgrade.
Testing and migration
We help structure tests, validate business-critical processes and prepare a controlled transition.
Training and support
We support your teams so that the new features become practical improvements in their daily work.
Frequently Asked Questions
Is Odoo 20 already available?
Yes. Odoo 20 is available for download and for new databases on Odoo Online and Odoo.sh. Existing databases should follow the appropriate upgrade process.
Should every company upgrade immediately?
No. The right timing depends on the version currently used, custom developments, integrations, the company’s operational calendar and its ability to test the new version.
What is the difference between a regular user and a Light User?
A regular user has access according to the company’s plan and assigned permissions. A Light User only uses a limited set of features related mainly to employees and operational activities.
Does the Custom Plan price increase affect existing users?
Odoo states that the new price applies to additional users who have not yet been ordered. Users already included in the contract follow the renewal conditions of the applicable agreement.
How can OneSolutions support your Odoo 20 project?
OneSolutions can analyse your licences, processes, customisations and integrations, then help prepare testing, migration, user training and post-go-live support.
Are you preparing your move to Odoo 20?
Talk with OneSolutions to assess the impact of Odoo 20 on your users, licences, customisations and business processes.
Discuss your Odoo 20 project
