{"id":54379,"date":"2024-12-13T17:34:25","date_gmt":"2024-12-13T16:34:25","guid":{"rendered":"https:\/\/onesolutions.io\/?page_id=54379"},"modified":"2025-10-14T17:01:55","modified_gmt":"2025-10-14T15:01:55","slug":"crm-consulting-et-services-expertise","status":"publish","type":"page","link":"https:\/\/onesolutions.io\/fr-ch\/crm-consulting-et-services-expertise\/","title":{"rendered":"CRM consulting et Services Expertise"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54379\" class=\"elementor elementor-54379 elementor-54374\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4880644 os-first-section e-flex e-con-boxed e-con e-parent\" data-id=\"4880644\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd6def elementor-widget elementor-widget-first_section\" data-id=\"9dd6def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"first_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"os_first_section\"><div class=\"os_first_section__label\">Conseil &amp; services CRM<\/div><h1 class=\"ks_title\">Optimisation de l\u2019exp\u00e9rience client avec OneSolutions<\/h1><div class=\"one_s_line_btn_wrap auto-width\"><a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6Ijg2OTAwIiwidG9nZ2xlIjpmYWxzZX0%3D\" target=\"_blank\" rel=\"nofollow\" class=\"ks_btn_style one_s_basic_style auto-width\">Prendre rendez-vous<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6d2ce0 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"d6d2ce0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a57b02 e-con-full e-flex e-con e-child\" data-id=\"4a57b02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b679705 elementor-widget elementor-widget-image\" data-id=\"b679705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"764\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex1-1024x764.jpg\" class=\"attachment-large size-large wp-image-77868\" alt=\"\" srcset=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex1-1024x764.jpg 1024w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex1-300x224.jpg 300w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex1-768x573.jpg 768w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex1.jpg 1180w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-366c939 e-con-full e-flex e-con e-child\" data-id=\"366c939\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62c32dc elementor-widget elementor-widget-heading\" data-id=\"62c32dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b795e elementor-widget elementor-widget-text-editor\" data-id=\"a1b795e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Dans une \u00e9conomie de plus en plus orient\u00e9e exp\u00e9rience, les entreprises qui r\u00e9ussissent sont celles qui placent le client au c\u0153ur de leur strat\u00e9gie.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">L\u2019<\/span><b><span data-contrast=\"none\">optimisation de l\u2019exp\u00e9rience client<\/span><\/b> <span data-contrast=\"none\">est devenue un levier incontournable de croissance. Chez OneSolutions, nous accompagnons les entreprises pour cr\u00e9er des exp\u00e9riences fluides, personnalis\u00e9es et engageantes, \u00e0 chaque point de contact. Notre approche repose sur l\u2019alignement entre vision strat\u00e9gique, excellence op\u00e9rationnelle et technologie avanc\u00e9e.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83461a8 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"83461a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9febb7 elementor-widget elementor-widget-heading\" data-id=\"d9febb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Et si...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ab6df8 elementor-widget elementor-widget-heading\" data-id=\"9ab6df8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> mieux conna\u00eetre vos clients devenait votre meilleur levier de croissance ? \nD\u00e9couvrez une approche centr\u00e9e sur eux\u2026 et performante pour vous.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc00f11 elementor-widget elementor-widget-onesolution_btn\" data-id=\"cc00f11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"one_s_line_btn_wrap\"><a href=\"#os_contact_form\" target=\"_blank\" rel=\"nofollow\" class=\"ks_btn_style one_s_white_line_btn auto-width\">Contacter un expret<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0f1ad2 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"f0f1ad2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1205d6b e-con-full e-flex e-con e-child\" data-id=\"1205d6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ece54f elementor-widget elementor-widget-heading\" data-id=\"9ece54f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi l\u2019exp\u00e9rience client est essentielle \u00e0 la croissance de votre entreprise ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54fa15b elementor-widget elementor-widget-text-editor\" data-id=\"54fa15b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW259791766 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW259791766 BCX8\">Aujourd\u2019hui, les clients attendent des interactions rapides, personnalis\u00e9es et simples, quel que soit le canal utilis\u00e9.<\/span><\/span><span class=\"EOP SCXW259791766 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8275b89 decor_check_list elementor-widget elementor-widget-text-editor\" data-id=\"8275b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Optimiser l\u2019exp\u00e9rience client <\/span><span data-contrast=\"none\">permet de\u202f:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"30\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Cr\u00e9er de la fid\u00e9lit\u00e9 sur le long terme<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"30\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Augmenter les conversions de leads<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"30\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">D\u00e9velopper le chiffre d\u2019affaires<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"30\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Am\u00e9liorer la satisfaction clients<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"30\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Se diff\u00e9rencier de ses concurrents dans des march\u00e9s tr\u00e8s comp\u00e9titifs<\/span><\/li><\/ul><p>\u00a0<\/p><p>Gr\u00e2ce \u00e0 une optimisation du parcours client, vous renforcez la relation et maximisez la valeur de chaque interaction<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ffaadd e-con-full e-flex e-con e-child\" data-id=\"3ffaadd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-428ecbf elementor-widget elementor-widget-image\" data-id=\"428ecbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"885\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex2-1024x885.jpg\" class=\"attachment-large size-large wp-image-77876\" alt=\"\" srcset=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex2-1024x885.jpg 1024w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex2-300x259.jpg 300w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex2-768x664.jpg 768w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/ex2.jpg 1180w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9f2317 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"c9f2317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24d8e248 elementor-widget elementor-widget-onesolution_personalised_services\" data-id=\"24d8e248\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_personalised_services.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"os_personalised_services_section\"><h2 class=\"ks_title ks_title--white\">Comment OneSolutions am\u00e9liore les strat\u00e9gies centr\u00e9es sur le client ? <\/h2><div class=\"os_personalised_services_wrap\"><div class=\"os_personalised_services\"><div class=\"os_personalised_services__img_col\"><div class=\"os_personalised_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/Comment-1.svg\" alt=\"Des solutions sur mesure et centr\u00e9es sur la donn\u00e9e \" \/><\/div><h3 class=\"os_personalised_services__title\">Des solutions sur mesure et centr\u00e9es sur la donn\u00e9e <\/h3><\/div><div class=\"os_personalised_services__text decor_check_list\"><p><span class=\"TextRun SCXW184864439 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW184864439 BCX8\">Nous aidons les entreprises \u00e0 centraliser leurs donn\u00e9es clients pour cr\u00e9er une <\/span><\/span><span class=\"TextRun SCXW184864439 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW184864439 BCX8\">vue 360\u00b0<\/span><\/span><span class=\"TextRun SCXW184864439 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW184864439 BCX8\"> compl\u00e8te et exploitable. <\/span><\/span><\/p><p><span class=\"TextRun SCXW184864439 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW184864439 BCX8\">Cela permet de personnaliser les interactions, d\u2019anticiper les besoins, et d\u2019orchestrer des parcours omnicanaux coh\u00e9rents.<\/span><\/span><span class=\"EOP SCXW184864439 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><div class=\"os_personalised_services\"><div class=\"os_personalised_services__img_col\"><div class=\"os_personalised_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/Comment-2.svg\" alt=\"Des CRM puissants et int\u00e9gr\u00e9s\" \/><\/div><h3 class=\"os_personalised_services__title\">Des CRM puissants et int\u00e9gr\u00e9s<\/h3><\/div><div class=\"os_personalised_services__text decor_check_list\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"39676571-fc0e-4012-84a9-003aac5c19b9\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW179204332 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW179204332 BCX8\">Gr\u00e2ce \u00e0 notre expertise des plateformes CRM comme <\/span><\/span><span class=\"TextRun SCXW179204332 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW179204332 BCX8\">Salesforce<\/span><\/span><span class=\"TextRun SCXW179204332 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW179204332 BCX8\">, nous d\u00e9ployons des outils flexibles pour optimiser les processus de vente, de service, et de marketing digital. <\/span><\/span><\/p><p><span class=\"TextRun SCXW179204332 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW179204332 BCX8\">Nos solutions sont pens\u00e9es pour s\u2019adapter \u00e0 vos m\u00e9tiers, \u00e0 vos \u00e9quipes, et \u00e0 votre croissance.<\/span><\/span><span class=\"EOP SCXW179204332 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"os_personalised_services\"><div class=\"os_personalised_services__img_col\"><div class=\"os_personalised_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/Comment-3.svg\" alt=\"Une m\u00e9thodologie de mise en \u0153uvre agile \" \/><\/div><h3 class=\"os_personalised_services__title\">Une m\u00e9thodologie de mise en \u0153uvre agile <\/h3><\/div><div class=\"os_personalised_services__text decor_check_list\"><p><span data-contrast=\"none\">De la d\u00e9finition de la strat\u00e9gie CRM jusqu\u2019\u00e0 la formation des utilisateurs, nous mettons en \u0153uvre une <\/span><b><span data-contrast=\"none\">d\u00e9marche \u00e9prouv\u00e9e<\/span><\/b><span data-contrast=\"none\">, rapide et orient\u00e9e ROI, en huit \u00e9tapes :<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">D\u00e9finition de la strat\u00e9gie CRM<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Cadrage du p\u00e9rim\u00e8tre projet<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00c9laboration du planning de d\u00e9ploiement<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">S\u00e9lection de la plateforme CRM<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">Migration des donn\u00e9es existantes<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"none\">Plan de formation &amp; int\u00e9gration<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><ol><li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"none\">Automatisation et interop\u00e9rabilit\u00e9<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ol><\/div><\/div><\/div><div class=\"one_s_line_btn_wrap\"><a href=\"#os_contact_form\" class=\"ks_btn_style one_s_basic_style auto-width\">Prenez contact<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16ba935 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"16ba935\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a38c8e2 elementor-widget elementor-widget-onesolution_consulting_services\" data-id=\"a38c8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_consulting_services.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"consulting_services_s\"><h2 class=\"ks_title\">Analyse et strat\u00e9gie de l\u2019optimisation du parcours client<\/h2><div class=\"consulting_services_row\"><div class=\"consulting_services\"><div class=\"consulting_services__head\"><div class=\"consulting_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/experties-1.svg\" alt=\"Cartographier le parcours client \"><\/div><h3 class=\"consulting_services__title\">Cartographier le parcours client <\/h3><\/div><div class=\"consulting_services__text\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"bd0733f3-eb62-4eeb-aad6-30f203d96d95\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW234492079 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW234492079 BCX8\">Nous analysons chaque point de contact pour optimiser le parcours client de bout en bout. Objectif : identifier ce qui fonctionne, ce qui peut bloquer, et ce qui peut \u00eatre am\u00e9lior\u00e9. Cela permet \u00e0 nos experts d\u2019avoir les \u00e9l\u00e9ments qui permettront d\u2019<\/span><\/span><span class=\"TextRun SCXW234492079 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW234492079 BCX8\">optimiser ce parcours client et l\u2019am\u00e9liorer.<\/span><\/span><span class=\"EOP SCXW234492079 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"consulting_services\"><div class=\"consulting_services__head\"><div class=\"consulting_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/experties-2.svg\" alt=\"Identifier les points de friction et les opportunit\u00e9s \"><\/div><h3 class=\"consulting_services__title\">Identifier les points de friction et les opportunit\u00e9s <\/h3><\/div><div class=\"consulting_services__text\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"39676571-fc0e-4012-84a9-003aac5c19b9\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW34404613 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW34404613 BCX8\">Gr\u00e2ce \u00e0 notre expertise pour <\/span><\/span><span class=\"TextRun SCXW34404613 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW34404613 BCX8\">optimiser l\u2019exp\u00e9rience client,<\/span><\/span><span class=\"TextRun SCXW34404613 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW34404613 BCX8\"> nos sp\u00e9cialistes pointent les moments cl\u00e9s o\u00f9 l\u2019exp\u00e9rience peut \u00eatre am\u00e9lior\u00e9e ou simplifi\u00e9e.<\/span><\/span><span class=\"EOP SCXW34404613 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"consulting_services\"><div class=\"consulting_services__head\"><div class=\"consulting_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/experties-3.svg\" alt=\"Personnaliser les interactions avec vos clients \"><\/div><h3 class=\"consulting_services__title\">Personnaliser les interactions avec vos clients <\/h3><\/div><div class=\"consulting_services__text\"><p><span class=\"TextRun SCXW96178146 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW96178146 BCX8\">Nous mettons en place des strat\u00e9gies de personnalisation avanc\u00e9es (CRM avec Salesforce notamment, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW96178146 BCX8\">scoring<\/span><span class=\"NormalTextRun SCXW96178146 BCX8\">, recommandations) pour engager de mani\u00e8re intelligente vos audiences.<\/span><\/span><span class=\"EOP SCXW96178146 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d646640 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"d646640\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2189fda elementor-widget elementor-widget-heading\" data-id=\"2189fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fid\u00e9liser, personnaliser, anticiper !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88ea06f elementor-widget elementor-widget-heading\" data-id=\"88ea06f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Placez vos clients au c\u0153ur de votre strat\u00e9gie et transformez chaque interaction en avantage concurrentiel.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2b590d elementor-widget elementor-widget-onesolution_btn\" data-id=\"c2b590d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"one_s_line_btn_wrap\"><a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6ODY5MDAsInRvZ2dsZSI6ZmFsc2V9\" target=\"_blank\" rel=\"nofollow\" class=\"ks_btn_style one_s_white_line_btn auto-width\">Prendre rendez-vous<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20b9ed8 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"20b9ed8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36a77d2 elementor-widget elementor-widget-onesolution_consulting_services\" data-id=\"36a77d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_consulting_services.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"consulting_services_s\"><h2 class=\"ks_title\">Solutions digitales d\u2019engagement client<\/h2><div class=\"consulting_services_row\"><div class=\"consulting_services\"><div class=\"consulting_services__head\"><div class=\"consulting_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/experties-1.svg\" alt=\"Communication et support omnicanal \"><\/div><h3 class=\"consulting_services__title\">Communication et support omnicanal <\/h3><\/div><div class=\"consulting_services__text\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"bd0733f3-eb62-4eeb-aad6-30f203d96d95\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW122628281 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW122628281 BCX8\">Email<\/span><span class=\"NormalTextRun SCXW122628281 BCX8\">, r\u00e9seaux sociaux, chat, t\u00e9l\u00e9phone : nous vous aidons \u00e0 cr\u00e9er des exp\u00e9riences coh\u00e9rentes et <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW122628281 BCX8\">multi-canales<\/span><span class=\"NormalTextRun SCXW122628281 BCX8\">, avec un pilotage centralis\u00e9.<\/span><\/span><span class=\"EOP SCXW122628281 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"consulting_services\"><div class=\"consulting_services__head\"><div class=\"consulting_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/experties-2.svg\" alt=\" IA et chatbots pour un service client optimis\u00e9 \"><\/div><h3 class=\"consulting_services__title\"> IA et chatbots pour un service client optimis\u00e9 <\/h3><\/div><div class=\"consulting_services__text\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"39676571-fc0e-4012-84a9-003aac5c19b9\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"39676571-fc0e-4012-84a9-003aac5c19b9\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW181819792 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW181819792 BCX8\">Offrez un support 24\/7 avec des <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW181819792 BCX8\">chatbots<\/span><span class=\"NormalTextRun SCXW181819792 BCX8\"> intelligents et des FAQ dynamiques, tout en d\u00e9chargeant vos \u00e9quipes.<\/span><\/span><span class=\"EOP SCXW181819792 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edcbdfd elementor-widget elementor-widget-onesolution_consulting_services\" data-id=\"edcbdfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_consulting_services.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"consulting_services_s\"><div class=\"consulting_services_row\"><div class=\"consulting_services\"><div class=\"consulting_services__head\"><div class=\"consulting_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/experties-1.svg\" alt=\"Int\u00e9gration de CRM et automatisation marketing - notre exp\u00e9rience Salesforce\"><\/div><h3 class=\"consulting_services__title\">Int\u00e9gration de CRM et automatisation marketing - notre exp\u00e9rience Salesforce<\/h3><\/div><div class=\"consulting_services__text\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"bd0733f3-eb62-4eeb-aad6-30f203d96d95\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW51659346 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW51659346 BCX8\">Centralisez vos donn\u00e9es, segmentez vos contacts, orchestrez vos campagnes. L\u2019int\u00e9gration CRM Salesforce avec <\/span><span class=\"NormalTextRun SCXW51659346 BCX8\">OneSolutions<\/span><span class=\"NormalTextRun SCXW51659346 BCX8\"> est la cl\u00e9 d\u2019une exp\u00e9rience client optimis\u00e9e.<\/span><\/span><span class=\"EOP SCXW51659346 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li>Application d'engagement client pour une entreprise mondiale de biens de consommation<\/li><li>Vue client B2B \u00e0 360\u00b0 et gestion du pipeline pour une entreprise de retail<\/li><li>Application de conciergerie personnelle pour VIP d'une f\u00e9d\u00e9ration sportive internationale<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d67d5e5 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"d67d5e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3d8191 elementor-widget elementor-widget-onesolution_personalised_services\" data-id=\"b3d8191\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_personalised_services.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"os_personalised_services_section\"><h2 class=\"ks_title ks_title--white\">Pourquoi choisir OneSolutions pour l\u2019optimisation de l\u2019exp\u00e9rience client? <\/h2><div class=\"os_personalised_services_wrap\"><div class=\"os_personalised_services\"><div class=\"os_personalised_services__img_col\"><div class=\"os_personalised_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/Comment-1.svg\" alt=\"Notre expertise OneSolutions : cr\u00e9ez et optimisez des parcours clients performants pour une exp\u00e9rience client am\u00e9lior\u00e9e\" \/><\/div><h3 class=\"os_personalised_services__title\">Notre expertise OneSolutions : cr\u00e9ez et optimisez des parcours clients performants pour une exp\u00e9rience client am\u00e9lior\u00e9e<\/h3><\/div><div class=\"os_personalised_services__text decor_check_list\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"bd0733f3-eb62-4eeb-aad6-30f203d96d95\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW20045795 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW20045795 BCX8\">Depuis plus de 10 ans, nous accompagnons des entreprises dans leur strat\u00e9gie d\u2019engagement client. Nos experts ma\u00eetrisent les grands outils CRM (en particulier Salesforce) et con\u00e7oivent des parcours vraiment centr\u00e9s utilisateurs. Nos experts <\/span><span class=\"NormalTextRun SCXW20045795 BCX8\">OneSolutions<\/span><span class=\"NormalTextRun SCXW20045795 BCX8\"> vous accompagnent avec une expertise m\u00e9tier - industrie, distribution, e-commerce etc. - pour concevoir et <\/span><\/span><span class=\"TextRun SCXW20045795 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW20045795 BCX8\">optimiser un parcours client <\/span><\/span><span class=\"TextRun SCXW20045795 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW20045795 BCX8\">align\u00e9, qui r\u00e9pond aux besoins r\u00e9els ainsi qu\u2019aux diff\u00e9rents comportements de vos clients.<\/span><\/span><span class=\"EOP SCXW20045795 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"os_personalised_services\"><div class=\"os_personalised_services__img_col\"><div class=\"os_personalised_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/Comment-2.svg\" alt=\"Des r\u00e9sultats \u00e9prouv\u00e9s pour am\u00e9liorer la satisfaction client \" \/><\/div><h3 class=\"os_personalised_services__title\">Des r\u00e9sultats \u00e9prouv\u00e9s pour am\u00e9liorer la satisfaction client <\/h3><\/div><div class=\"os_personalised_services__text decor_check_list\"><p><span class=\"TextRun SCXW202636607 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW202636607 BCX8\">Qu\u2019il s\u2019agisse de cr\u00e9er une application VIP, de g\u00e9rer un pipeline B2B complexe ou de lancer une plateforme e-commerce, nos projets ont tous un point commun : des r\u00e9sultats concrets et mesurables.<\/span><\/span><span class=\"EOP SCXW202636607 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><div class=\"os_personalised_services\"><div class=\"os_personalised_services__img_col\"><div class=\"os_personalised_services__img\"><img decoding=\"async\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/06\/Comment-3.svg\" alt=\"Un accompagnement complet et des solutions \u00e9volutives\" \/><\/div><h3 class=\"os_personalised_services__title\">Un accompagnement complet et des solutions \u00e9volutives<\/h3><\/div><div class=\"os_personalised_services__text decor_check_list\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"765697fb-42a4-4369-a9ea-908397d29672\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span class=\"TextRun SCXW223880841 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW223880841 BCX8\">Nous vous accompagnons de la conception strat\u00e9gique \u00e0 l\u2019exploitation des outils, en int\u00e9grant vos sp\u00e9cificit\u00e9s m\u00e9tier et vos ambitions de croissance.<\/span><\/span><span class=\"EOP SCXW223880841 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"one_s_line_btn_wrap\"><a href=\"#os_contact_form\" class=\"ks_btn_style one_s_basic_style auto-width\">Prenez contact<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37382c8 e-flex e-con-boxed e-con e-parent\" data-id=\"37382c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d65ab8d elementor-widget elementor-widget-figures_section\" data-id=\"d65ab8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"figures_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"os_figures_section ks_section_padding\"><h3 class=\"ks_title\">OneSolutions, votre partenaire expert dans votre transformation digitale<\/h3><div class=\"os_figures_section__grid\"><div class=\"os_figures_item\"><div class=\"os_figures_item__text\">Ann\u00e9es d&#039;expertise dans le domaine de l&#039;ERP<\/div><div class=\"os_figures_item__number\">+12<\/div><\/div><div class=\"os_figures_item\"><div class=\"os_figures_item__text\">Pays avec des projets d\u00e9livr\u00e9s<\/div><div class=\"os_figures_item__number\">+20<\/div><\/div><div class=\"os_figures_item\"><div class=\"os_figures_item__text\">Langues parl\u00e9es - Anglais, Fran\u00e7ais, Italien, Allemand, Portugais<\/div><div class=\"os_figures_item__number\">5<\/div><\/div><div class=\"os_figures_item\"><div class=\"os_figures_item__text\">Experts<\/div><div class=\"os_figures_item__number\">+30<\/div><\/div><div class=\"os_figures_item\"><div class=\"os_figures_item__text\">Bureaux internationaux<\/div><div class=\"os_figures_item__number\">2<\/div><\/div><div class=\"os_figures_item\"><div class=\"os_figures_item__text\">Croissance annuelle<\/div><div class=\"os_figures_item__number\">20%<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-750bfc7 ks_section_padding e-flex e-con-boxed e-con e-parent\" data-id=\"750bfc7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ade5ed7 elementor-widget elementor-widget-heading\" data-id=\"ade5ed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les solutions de customer centricity avec OneSolutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f2ed1c e-con-full e-flex e-con e-child\" data-id=\"3f2ed1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1bc7f11 e-con-full e-flex e-con e-child\" data-id=\"1bc7f11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7f10f2 e-con-full e-flex e-con e-child\" data-id=\"b7f10f2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ada8f00 elementor-widget elementor-widget-heading\" data-id=\"ada8f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Votre CRM, en mieux.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce7810 elementor-widget elementor-widget-text-editor\" data-id=\"9ce7810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"227\" data-end=\"362\">Avec Salesforce, alignez ventes, marketing et service client sur une seule plateforme. Gagnez en efficacit\u00e9, en vision\u2026 et en fid\u00e9lit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a87f513 mobile_foll elementor-widget elementor-widget-onesolution_btn\" data-id=\"a87f513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"one_s_line_btn_wrap\"><a href=\"https:\/\/onesolutions.io\/fr-ch\/salesforce\/\" class=\"ks_btn_style one_s_white_line_btn auto-width\">D\u00e9couvrir Salesforce<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f7f4d7 ks_section_padding ks_dark_faq os_expert_dark_bg e-flex e-con-boxed e-con e-parent\" data-id=\"8f7f4d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b68847d elementor-widget elementor-widget-heading\" data-id=\"b68847d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discutez avec nos experts d\u00e8s maintenant<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1060d00 e-con-full e-flex e-con e-child\" data-id=\"1060d00\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-470a561 os_expert_block elementor-widget-mobile__width-initial elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"470a561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/02\/1080-Frederic-Dupuis-1-1-1.png\" class=\"attachment-full size-full wp-image-72731\" alt=\"\" srcset=\"https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/02\/1080-Frederic-Dupuis-1-1-1.png 1080w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/02\/1080-Frederic-Dupuis-1-1-1-300x300.png 300w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/02\/1080-Frederic-Dupuis-1-1-1-1024x1024.png 1024w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/02\/1080-Frederic-Dupuis-1-1-1-150x150.png 150w, https:\/\/onesolutions.io\/wp-content\/uploads\/2025\/02\/1080-Frederic-Dupuis-1-1-1-768x768.png 768w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/figure><div class=\"elementor-image-box-content\"><div class=\"elementor-image-box-title\">Frederic Dupuis<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9727b8 e-con-full e-flex e-con e-child\" data-id=\"c9727b8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61111ec elementor-widget-mobile__width-inherit elementor-widget elementor-widget-onesolution_btn\" data-id=\"61111ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"one_s_line_btn_wrap\"><a href=\"#os_contact_form\" class=\"ks_btn_style one_s_basic_style full-width-mobile\">Contactez nos experts<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d296b6f elementor-widget-mobile__width-inherit elementor-widget elementor-widget-onesolution_btn\" data-id=\"d296b6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"onesolution_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"one_s_line_btn_wrap\"><a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6ODY5MDAsInRvZ2dsZSI6ZmFsc2V9\" target=\"_blank\" rel=\"nofollow\" class=\"ks_btn_style one_s_white_line_btn full-width-mobile\">Prendre rendez-vous<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acf09de e-con-full e-flex e-con e-child\" data-id=\"acf09de\" data-element_type=\"container\" data-e-type=\"container\" id=\"os_contact_form\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-110c158 elementor-widget elementor-widget-shortcode\" data-id=\"110c158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_4 ffs_custom_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading os_super_form ffs_custom\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Os form Fr<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_4_item_sf\" aria-label=\"Notify\">\n                    Notify                <\/label>\n            <\/div>\n            <div 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