Salesforce

OneSolutions, your expert Salesforce partner

What is Salesforce?

Salesforce CRM is the world’s #1 CRM platform. Modular, scalable, and fully connected, it enables companies to unify customer data, automate sales processes, personalize marketing campaigns, and collaborate in real time.
It’s a key tool for companies seeking to:

Improve commercial performance
Optimize the customer experience
Increase operational agility

Accelerate your growth with a customized Salesforce implementation by OneSolutions, your trusted partner in Switzerland.
Our certified Salesforce experts guide you every step of the way – from strategy and configuration to development, migration, integration, and ongoing support.

Whether you’re launching Salesforce CRM, Revenue Cloud (CPQ), or Commerce Cloud, or looking to optimize your existing setup, we help you unlock the platform’s full potential to boost efficiency, enhance customer engagement, and maximize ROI.

How does OneSolutions implement Salesforce?

OneSolutions, your partner for efficient and human Salesforce implementation

At OneSolutions, we implement a clear Salesforce strategy tailored to your business.
As a Salesforce integrator, we take time to understand your needs, then configure and connect the solution to integrate seamlessly with your tools and teams.
The goals: efficient deployment, easy adoption, and measurable results.

OneSolutions supports you with its Salesforce experts to develop your business and meet your challenges.

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Key features of Salesforce

Complete and unified CRM - 360° customer view

Salesforce CRM provides a 360° customer view, tracking the full lifecycle: sales, marketing, customer service, and more.

Customizable workflows and automations

Automate your business processes with rules tailored to your needs — from lead generation to support management.

Scalable architecture and integration with third-party applications

Our Salesforce integration services connect your existing systems - such as ERP, CTI, and planning tools - into a unified platform that centralizes your data and streamlines operations. Built for scalability, Salesforce grows with your business, aligning teams, data, and processes to drive performance and support your long-term goals.

Performance visibility

With Salesforce Einstein Analytics, turn your data into actionable insights through interactive, AI-powered dashboards. Monitor performance, identify trends, and support strategic decision-making - all in real time.

Mobile accessibility

Access CRM from any device, ideal for sales teams on the go or working remotely.

Contact our experts

Because every business is unique, OneSolutions is here to support you with listening and expertise, at every stage of your journey with Salesforce.

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Our Salesforce services

Salesforce implementation

We support you from A to Z - from strategic planning to go-live. Our agile and transparent methodology ensures a deployment aligned with your priorities.

Customization and development

Tailored configuration of Sales, Service, Marketing, or Commerce Cloud
Custom application development

Integration services

As a Salesforce integrator, we ensure Salesforce connects with your internal tools (ERP, finance, production, etc.) via ESB, API, and Mulesoft integration solutions.

Support and maintenance

Continuous Application Support and Enhancements
Ongoing assistance by certified Salesforce consultants

Migration to Salesforce

Migration from an existing CRM solution (e.g., Lightning migration, data migration, object mapping, etc.)

Training and onboarding

Training for users, administrators, project teams
Ongoing Salesforce Commerce Cloud training customized for your marketing and e-commerce teams
Quality onboarding to ensure adoption and operational efficiency

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Industries covered by Salesforce and OneSolutions

Professional services

Optimize client relationships
Track projects
Manage contracts
Automate business workflows

Finance and insurance

Personalize customer journeys
Automate campaigns
Track the customer lifecycle
Ensure regulatory compliance

Manufacturing and industry

Industrial CRM
After-sales service management
Integration with planning tools (FP&A)
B2B portals
Unified pipeline view

Education and training

Student CRM
Application management
Personalized journeys
Interaction portal with teaching teams

Non-profit and NGOs

360° view of beneficiaries and donors
Automated administrative and reporting processes
Enhanced transparency and accountability
Streamlined collaboration and multi-stakeholder agility
Security, compliance, and hosting tailored to the public sector

Why choose OneSolutions for Salesforce?

Proven experience

15+ years of CRM experience
Projects delivered in 20+ countries
60+ multilingual experts (French, English, Italian, German, Portuguese, Arabic)
3 international offices
20% annual growth

Customer-centered approach

Our projects are built with and for our clients: active listening, customization, clear KPIs, and deployment aligned with your business challenges.

Global and responsive support

We provide complete Salesforce support with a committed and responsive team.
Thanks to our “Trusted Project Philosophy,” every project benefits from human-centered, long-lasting guidance.