Our Privacy Policy

1. Who are we?

OneSolutions, a company specializing in the implementation of multiservice software, is located at
Route de Pra de Plan 18
CH-1618 Châtel-St-Denis, Switzerland
Website address: onesolutions.io

2. Use of personal data collected

OneSolutions collects and uses the following personal data to respond to your contact and information requests:

• E-mail address
• First and last name
• Company name
• Phone number

This data is collected solely for the purpose of processing your requests and will never be transferred or sold to third parties without your explicit consent. It is intended for the exclusive use of OneSolutions.

3. Comments

When you leave a comment on our site, we collect data from the comment form, your IP address and browser information to help us detect unwanted comments. An anonymized string of your e-mail address (hash) may be sent to the Gravatar service to check whether you use it. Gravatar’s privacy policy is available here: https://automattic.com/privacy. After validation, your profile photo will be publicly visible next to your comment.

4. Media

If you are registered on our site and are uploading images, we recommend that you avoid uploading images containing EXIF data of GPS coordinates, as visitors could extract this data.

5. Contact forms

Information collected via our contact forms, including your e-mail address, first name, and last name, is used exclusively to respond to your requests. We will not use it for any other purpose without your consent.

6. Cookies

Our site uses cookies to improve your browsing experience and to analyze site traffic via tools such as Google Analytics and Pardot. Here’s how we use cookies:

• Convenience cookies: to save your information if you leave a comment, so you don’t have to re-enter it later. These cookies expire after one year.
• Session and connection cookies: to save your screen preferences and connection information, with a lifetime of two days and one year respectively.
• Analysis cookies: used to measure site traffic via Google Analytics and Pardot.

To find out more, or to disable cookies, you can adjust your browser settings or consult our CookieYes tool, which lets you manage your cookie preferences.

7. Embedded content from other sites

Articles on our site may include embedded content (e.g. videos, images, etc.). This embedded content behaves in the same way as if the visitor were visiting the source site, which may collect data, use cookies, and include third-party tracking.

8. Statistics and audience measurement

We use Google Analytics and Pardot to track visitors to our site. These tools can collect the IP address of visitors, as well as the pages consulted and the time spent. Tracking via Pardot requires your explicit consent and is only activated when you fill in a contact form. More information on Google Analytics’ privacy policy is available here, and Pardot’s is accessible here.

9. Duration of data storage

The personal data collected is kept for as long as necessary to achieve the purposes for which it was collected: 

• Comments: retained indefinitely to automatically recognize and approve subsequent comments.
• Contact forms: data is kept for the time required to follow up your request and is deleted after one year of inactivity.
• Registered user data: users can view, modify or delete their personal information at any time.

10. Your rights to your data

In accordance with the GDPR and the DPA, you have several rights relating to your personal data:

• Right of access: receive a file containing the data we hold on you.
• Right of rectification: correct your personal data.
• Right to erasure: request the deletion of your personal data.
• Right to object and limit: restrict or object to certain processing operations.
• Right to portability: receive your data in a structured format.

To exercise your rights, please send your request to the following address: info@onesolutions.ch

11. Transmission of your personal data

Your personal data will not be shared with third parties for commercial purposes without your explicit consent. However, visitors’ comments may be verified using an undesirable comment detection service.

12. How we protect your data

We apply appropriate security measures to protect your data, including:

• SSL certificate for secure transmissions
• Use of complex passwords
• Data protection training for our employees

13. Copyright and use of content

All content available on the onesolutions.io website is protected by copyright. Reproduction or distribution of any content without the written permission of OneSolutions is strictly prohibited.

14. Contact

If you have any questions about this privacy policy, please contact us at the following address: info@onesolutions.ch

Date of last update : 13/01/2025