Propel your business success with our all-in-one Salesforce strategy

Salesforce

Why Salesforce ?

Take your customer engagement, sales, and operational efficiency to the next level with our comprehensive Salesforce services.

From strategy and implementation to support and optimization, we help you unlock the full potential of Salesforce to drive revenue, streamline operations, and enhance customer experience. Whether you’re launching Salesforce for the first time or looking to optimize your existing instance, our team of certified experts is here to guide you every step of the way.

OneSolutions, your trusted Salesforce partner

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years of expertise in CRM and Salesforce

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countries with delivered projects

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EXPERTS

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annual growth

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languages spoken

English, French, Italian, German, Portuguese, Arabic

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international offices

Our benefits

Rapid deployment

Increase your success rate with OneSolutions’ proven project management methodology.

Optimized efficiency

Streamline your operations by automating repetitive tasks and using collaboration tools for smooth, seamless teamwork.

Fast ROI

Accelerate your results by implementing a large-scale, agile approach, offering a flexible solution that adapts and evolves as your business grows.

Our experience with Salesforce

Customer Engagement Application for a Global Consumer Goods Company

Developed a mobile app to engage consumers, gather their preferences, and obtain consent for future interactions. The goal was to build a master database of segmented consumer data, which could be leveraged by other applications to understand consumer behavior and create personalized, targeted marketing campaigns.

360° B2B Customer View and Pipeline Management for a Retail Company

Optimized the sales process for B2B transactions across multiple cross-functional teams, enabling the creation of the best offers. Integrated the pipeline with financial planning (FPA) and sales incentive management tools for full visibility. A self-service portal allowed the sales team to track progress against objectives, providing the VP of Sales with valuable insights for predictability and decision-making.

Personal Concierge Application for VIPs of an International Sports Federation

Developed an application to facilitate interaction between VIPs and the support team during sporting events. Managed various requests via ticketing, ensuring compliance with predefined service level agreements (SLAs) to meet VIP needs efficiently.

Offer expertise on all Salesforce clouds

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Sales Cloud

Sales & CRM

Collect and analyze information to build and manage relationships through targeted marketing, sales and services for your customers.

  • CRM business process consulting
  • Salesforce implementation
  • Quote configuration (CPQ)
  • Integration and migration
  • Migration to Lightning
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Service Cloud

Service & Community

Offer customer support everywhere with a service platform that keeps communication flowing.

  • Setting up customer services
  • Knowledge base management
  • CTI integration
  • Field Service implementation
  • Community and portal development
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Marketing Cloud

Digital Marketing

Increase your revenues and expand your market share with connected customers through digital marketing.

  • Digital marketing strategy
  • ExactTarget and Pardot implementations
  • Salesforce DMP
  • Customer journey design and implementation
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Commerce Cloud

Commerce & Retail

Showcase your products and services online to the millions of people searching for them.

  • Implementing B2B Cloud Craze
  • Predictive commerce
  • Implementing Commerce Cloud
  • E-commerce strategy: UX & Design
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Einstein Analytics

Sales data analysis

Explore all your data, whatever the source, quickly and easily. Transform your business with insights that drive growth and productivity.

  • Einstein Analytics implementations
  • Combining Salesforce data or data from any other source (integration)
  • Create context-sensitive dashboards
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App Cloud

Platform & App Cloud

Benefit from the flexibility and control to create, grow and manage all your applications on a single, unified platform.

  • SaaS architecture
  • UX and Creative Design
  • Mobile application development
  • Lightning development, Apex coding, VF
  • ESB systems integration
  • Heroku application development

Our complementary services

CRM REBOOT

Is your CRM system underperforming or not meeting your business objectives? We’ll help you optimize it for success.

FRONT OFFICE TRANSFORMATION

Deliver a unified customer experience and field sales approach – essential for driving future growth.

DIGITAL PROJECT MANAGEMENT

With precision and excellence, OneSolutions applies the Trusted Project Philosophy to ensure successful project delivery.

OUR EXPERTISE CUSTOMER CENTRICITY & ENGAGEMENT

Ready to transform your business? Gain a 360° view of your customers and engage with them seamlessly across all channels.

OneSolutions, a certified and trusted Salesforce partner

Make an appointment with our Salesforce experts

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